Business critical: digital transformation Nicky Allen is a true digital pioneer. Part of the Vodacom marketing team even before switch-on, she went on to be a founding partner of 33 Degrees interactive in 1998, the present day Gloo/Ogilvy digital design that’s now...
Flying high (and on time) Chatting CX with Kirby Gordon: Passenger air travel has been at the frontline of CX challenges posed by the last 18 months. We spoke to Kirby Gordon, Executive Manager and CMO at FlySafair, an airline known for its focus on pared down, high...
Quick Questions with Sketchy Bongo Music performances have really suffered during COVID with venues being closed, so that industry is under enormous pressure. But the recording and music making side has really been thriving because everybody’s operating remotely...
